Straight answers

Message our support team on WhatsApp using any gold button on this site. Share your name and the mobile number you want linked, confirm the one-time code we send to it, and make a first deposit. Your ID and password come back on the same chat, usually within five minutes.

No. Your ID works in any mobile or desktop browser, so there is nothing to install and nothing to keep updated. Anyone offering you a "Dream 111 app" file to install is not us.

We do not issue demo or practice IDs — every Dream 111 ID is a live account. What we do instead is talk you through it: ask support how session, fancy or match-winner markets are priced and settled, and they will explain it before you stake anything. There is no obligation to deposit while you are asking.

Support will confirm the current minimum when you open the account, as it varies by ID type. We will never push you to deposit more than you asked to.

A Sports ID covers cricket, football, tennis, kabaddi and racing — that is what most members hold. A Casino ID is for live dealer tables and Indian card games. Support can add casino access to an existing Sports ID without starting again, so you are not locked into the choice.

Requests are processed within 24 hours, to the UPI ID or bank account registered against your Dream 111 ID. There is no fee and nothing is deducted. Bank transfers can take longer over a weekend or public holiday because of your bank’s own processing windows.

UPI, Google Pay, PhonePe, Paytm or a direct bank transfer. UPI deposits usually clear within seconds, so you are not waiting while a market moves. Bank transfers take a few hours.

No. We take nothing on deposits or withdrawals. What you send is what lands in your wallet, and what you request is what reaches your account.

Withdrawals go to the account registered against your ID. That is a deliberate protection — it means someone who gets into your account cannot redirect your money. If you genuinely need to change the registered account, support will verify the request with you first.

Send the transaction reference on your support chat and we will trace it. UPI payments occasionally sit pending at the bank’s end; once it clears we credit the wallet. Do not send a second payment before checking with us.

Cricket across every format — IPL, ICC events, international tours, domestic competitions and women’s cricket — plus football, tennis, kabaddi and horse racing. On the casino side: live dealer blackjack, roulette, baccarat and dragon tiger, along with Teen Patti, Andar Bahar, rummy and baccarat.

A session market is on the runs scored in a defined block of overs — say the first six. You back over or under the line we quote, and it settles the moment that block of overs is complete, not at the end of the match. It is the most heavily traded market in Indian cricket.

Fancy markets are short-horizon bets inside the match: fall of the next wicket, runs in a given over, the outcome of the next ball. They settle fastest of anything on the book. If you are new, ask support to talk one through before you back it.

Ask on your support chat and we will check it. If it settled correctly we will show you the market rule it settled against, not simply tell you it is final. If it did not, we correct it.

It depends on the market. Markets that already resolved — a completed session, for example — stand. Markets that cannot resolve are voided and stakes returned. Support will tell you which applies to your specific bet.

Message support from the number registered to the account and we will reset it. We will never ask you to tell us your existing password.

Yes, but we verify the change with you first, because the registered number controls access to the account and where withdrawals are paid.

No. An ID belongs to one person and you are responsible for everything done through it. Sharing credentials is the most common way accounts get into trouble, and it can result in the account being closed.

Ask on your support chat, at any time and without giving a reason. We settle any open balance to your registered account first, then close the ID. If you would rather take a break than close it, ask for a cooling-off period instead.

Two, and no others: WhatsApp on +91 78140 62013 and customer care on +91 77176 05557. Both are published in the footer of every page on this site. Check any message claiming to be from us against them.

Never. Not your password, not a payment OTP, and never remote access to your phone. The only code we ask for is the one-time code that verifies your number when the account is first opened. Anyone asking for more is not us — report it on your support chat.

We hold only what we need to run your account: your name, your number and your payment details. It is never sold or rented. The full detail is in our privacy policy.

Online gaming law in India is set state by state and it changes. It is your responsibility to know what applies where you are before you play. Nothing on this site is legal advice — see our disclaimer for the full position.

18 or older, or the legal age where you live if that is higher. Every ID is tied to a verified mobile number and issued only to adults.

Yes. Ask support for a limit, a cooling-off period or a full closure at any time. We apply it the same day, we do not ask you to justify it, and we will not try to talk you out of it.

Stop, and tell us. We will set a limit or close the account immediately, whichever you want. Gaming is entertainment and nothing else — it is never a way to make an income or recover a loss. If it has stopped feeling like entertainment, please also talk to someone you trust.